Customer Service Specialist – Direct Hire
Job Type: Administrative/Customer Service
Multiple Direct Hire opportunities as a Customer Service Team Member for an established credit union in Raleigh!
What You’ll Get:
As a Customer Service Specialist, you will receive competitive compensation and a fantastic benefits package that includes health, vision, and dental insurance, a health savings account, pension, 401k, tuition reimbursement, and bonus opportunities. Additionally, you’ll get all federal holidays and your birthday off, and you will receive a company-provided laptop, monitor, and headset!
What We Want:
As a Customer Service Specialist, you have 1-2 years of experience in a credit union or bank setting, and you are proficient in Microsoft Office. As a Customer Service Specialist, you have ample cash handling experience and multi-tasking comes naturally to you! You have strong customer-facing experience and you’re comfortable handling inbound calls. As a Customer Service Specialist, you are tech-savvy, have excellent attention to detail, and your communication skills set you apart from the rest! Experience in lending at a credit union or bank and notary certifications are a plus!
What You’ll Do:
As a Customer Service Specialist, your responsibilities will include aiding new clients with onboarding, handling client requests, and processing various types of transactions, all while maintaining the utmost sense of confidentiality. Additionally, the Customer Service Specialist will handle high-volume inbound calls, provide client account information, and reconcile cash drawers with a high level of accuracy and efficiency. As a Customer Service Specialist, you will act as the face of the company, providing superb customer service while being extremely knowledgeable about the services offered by the company.
Who We Are:
Innovative Talent Solutions is an established firm with over 20 years of combined experience in the staffing industry. ITS is a firm companies, candidates, and employees trust. Job seekers depend on ITS to start and finish their job search because we make it prioritize getting to know our candidates, bringing out the best in them and finding the ideal position for their skills and expertise.
“The dedicated staff at Innovative Talent Solutions is determined to place candidates in a position where they can excel and make an impact in the workplace. They act as a mentor during the interview and hiring process. Once ITS places you in a position, they continue to monitor your progress with weekly check-ins. I am employed at an outstanding company thanks to ITS.”- Amanda W.
Apply Today!!
Innovative Talent Solutions (ITS) is an Equal Employment Opportunity (EEO) employer and prohibits employment discrimination for employees and applicants based on, but not limited to, age, race, color, sex (including pregnancy, gender identity, and sexual orientation), national origin, religion, disability, or protected veteran status.